Frequently Asked Questions
Everything you need to know about your Venum combat gear and orders.
What is the standard delivery time for orders within Asia?
Delivery times typically range from 3 to 7 business days depending on your location. We use premium couriers to ensure your combat gear reaches you safely and quickly.
How do I choose the right size for boxing gloves?
Size selection depends on your body weight and the type of training. Generally, 10-12oz is for bag work, while 14-16oz is recommended for sparring. Please refer to our detailed size guide on the product page.
What is your return policy for combat sports equipment?
We offer a 14-day return policy for unused items in their original packaging. For hygiene reasons, products like mouthguards, protective cups, and handwraps cannot be returned once opened.
Are your products authentic Venum gear?
Yes, Venum Asia is an official distributor. All products are 100% authentic, designed in France, and engineered for professional-grade performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional digital wallets to provide a seamless checkout experience.
How should I care for my Venum Muay Thai shorts and Gi?
To maintain durability, we recommend machine washing in cold water on a gentle cycle and hanging them to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage.